FAQ
Find out more about why VitalPACS is a great solution for your veterinary hospital with the following frequently asked questions:
VitalPACS images are not only remotely archived but you can also view all of your images from any device (PC, MAC, iPad, tablet or smart phone) at anytime, anywhere you have internet access. This means you can access all images from your office, your exam rooms, and your home. You can view your images (from any modality such as radiographs, ultrasound, CT and MR), you also have image manipulation tools available with our web based viewer. This option opens up a whole new world to most veterinarians and is a very economical way to expand the limits of your existing capability to view images.
Do you have a new graduate associate veterinarian? Have you ever hired a relief vet that just might need some advice? Have you ever had to make a trip to your clinic just to look at some radiographs? Have you ever learned the hard way that your current “PACS” software is really not a true “PACS” software, and that you are not able to view any other modalities besides radiographs (i.e., you cannot view ultrasound video clips, you cannot do stack imaging with any CT or MRI studies)? With VitalPACS, you can alleviate all of these headaches.
VitalPACS will store your images for 7 years, as long as you remain and active VitalPACS Customer. We do reserve the right to compress the stored images, however, the images will still be of very high quality (you will likely not even be able to tell the image are compressed at all when looking at them).
Yes, Most practice management software only backs up your written electronic medical records, but not your medical images. Some offer this ability at a significant extra monthly fee. Rarely, even if you back up your medical images, do you have the ability to actually look at your own images from any location on any device.
VitalPACS is cloud based, therefor does not require any local “loading”. You can load VitalPACS on as many devices as you need.
We’ve got your back! Not only that, but if you lose your imaging data, we won’t charge you an extra fee to get your images back (we realize you’ve already paid once, and it wouldn’t be fair to charge you again to get your own images back). All you have to do is send VitalPACS an empty, adequately sized portable USB hard drive, and we will copy your images onto it and send it back to you. If needed, we will also be more than happy to assist you on how to reload your images to your system. You will need to pay for shipping (send and return) the hard drive.
It’s pretty simple here: VitalPACS is web-based software, so you don’t need to download any software to your computer to run use VitalPACS. You will need a relatively new computer, however, either a PC or MAC, that is running an up-to-date browser (Firefox or Chrome; MS Edge will also work). You can view your images on any device such as computer, iPad, PC tablet, Android tablet or smartphone.
Yes, you can. We charge the same fee per case to store all of your old cases. Depending on the capabilities of the modality software and the volume, this could be done over the wire or preferably with a removable hard drive. You are sent a monthly invoice from VitalPACS.
Contact our sales team at sales@VitalPACS.com or call 832.431.4212 for more information and pricing